Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Knot Store! Throughout the site, the terms “we”, “us” and “our” refer to Knot Store. Knot Store operates this website and provides you with a curated shopping experience, including all information, content, features, tools, products, and services (collectively, the "Service") conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Knot Store is powered by Shopify, which enables us to provide the Service to you.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site through devices you own or control. In using our Service, you may be required to provide certain information such as email address, billing information, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 2 - OUR PRODUCTS

We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device’s display of any color will be accurate. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations. Descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. Knot Store reserves the right to accept or reject any order for any reason at our discretion. An order is not binding until we confirm acceptance. We must receive and process your payment before an order is accepted. Once an order is accepted, we may not be able to accommodate cancellation requests. Returns or exchanges are governed solely by our Refund Policy [LINK]. You represent that any products purchased are for personal or household use only and not for commercial resale or export.

SECTION 4 - PRICING AND BILLING

Prices for our products are subject to change without notice. Unless otherwise stated, listed prices do not include taxes, shipping, handling, duties, or import fees. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you supply is true, correct, and complete, and (ii) you have the legal right to use such credit card for the purchase.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. Delivery dates are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs clearance, or events outside our control. The risk of loss and title for items pass to you upon delivery to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

The Service and its entire contents (including trademarks, text, images, video, and design) are owned by Knot Store, its affiliates, or licensors and are protected by intellectual property laws. You are permitted to use the Service for personal, non-commercial use only. Any unauthorized use of the Service may violate copyright and trademark laws.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for any third-party materials or websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Knot Store is powered by Shopify. However, every transaction you make on our store is directly between you and Knot Store. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Knot Store, including any damages or injuries arising from purchased products. You expressly release Shopify and its affiliates from any and all claims arising from your transactions with Knot Store.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Service is subject to our Privacy Policy [LINK]. Additionally, since the Service is hosted by Shopify, Shopify may collect and process your personal information. Please refer to both our Privacy Policy and Shopify’s Privacy Policy for details on how your information is handled.

SECTION 11 - FEEDBACK

If you send ideas, suggestions, reviews, or other materials (collectively, "Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, edit, publish, and distribute that Feedback for any purpose. We are under no obligation to maintain Feedback in confidence or to pay compensation for it.

SECTION 12 - ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights; (d) to harass, abuse, insult, or defame; (e) to submit false or misleading information; (f) to upload viruses or malicious code; or (g) to collect or track the personal information of others.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Service at any time without notice. Upon termination, you remain liable for all amounts due up to and including the date of termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

THE SERVICE AND ALL PRODUCTS DELIVERED TO YOU THROUGH THE SERVICE ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SECTION 16 - LIMITATION OF LIABILITY

IN NO CASE SHALL KNOT STORE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SHOPIFY BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, OR LOST DATA, ARISING FROM YOUR USE OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Knot Store, Shopify, and our affiliates, partners, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

SECTION 18 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements.

SECTION 20 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations without your consent.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where Knot Store’s headquarters are located. You and Knot Store consent to the exclusive jurisdiction of the courts in said location.

SECTION 22 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@local-knot.com.

Company Details:

  • Legal Name: Local Knot Co., Ltd.

  • Email: contact@local-knot.com

  • Address: 1-6-2 Nakagosho, Nagano-shi, Nagano, 380-0935, Japan

  • Phone: +81-90-3553-1987

  • Corporate ID: 6100001037752